Docs

Team & roles

What someone may do, and who they are. Two different things.

Jot keeps apart two things most tools squash into one field. A QA engineer can be an admin. A founder can be a plain member.

Role — what you may do

RoleCan
OwnerEverything, including billing and deleting the workspace
AdminInvite and remove people, create projects, change settings
MemberComment, reply, triage, resolve

A workspace always keeps at least one owner; the last one can't be demoted.

Job label — who you are

Founder · Product manager · Designer · Developer · QA engineer · Marketing · Support · Client · Stakeholder · Other

The label sits next to someone's name on every Jot they file, so a developer can tell a QA engineer's reproducible report from a stakeholder's opinion at a glance. It changes nothing about what they are allowed to do.

Inviting people

Settings → Team: enter an email, pick a role and a label, send. The invitation link is tied to that address and expires after 14 days — it can't be forwarded to someone else.

Reviewers are free and unlimited on every plan, including Free.

Who can leave Jots

Each project picks one, in Project → Settings → Who can leave Jots:

  • Members only (default) — reviewers sign in inside the widget with a 6-digit code. The people who can sign in are exactly your workspace members; there is no second list to keep.
  • Anyone on the page — no account needed. Visitors can leave their name and email if they want to hear back, and only ever see their own pins.

Turn on Internal-only mode to keep the widget for your team alone, even on a public page. See the widget reference.