# Introduction

> Point at the bug. That's the whole product.

Source: https://docs.usejot.co/docs

Jot is click-to-pin feedback for live web apps. Someone clicks the broken thing
on a real page and types one sentence. The comment stays **pinned to that
element**, and whoever fixes it gets everything they need to reproduce it.

## Two people, one product

<Cards>
  <Card title="The reporter" href="/docs/reviewers/pinning">
    A PM, a founder, QA, a client. Clicks the button that does nothing and writes "this does
    nothing". Never opens a dashboard, never reads these docs.
  </Card>

  <Card title="The fixer" href="/docs/developers/inbox">
    A developer, or an AI agent. Gets the screenshot, the CSS selector, the URL, the browser and
    viewport, and — when the reporter recorded — a replay with console and network.
  </Card>
</Cards>

Every report carries:

* a **screenshot** of the page, with sensitive fields painted over in the browser
* the **selector** of the element that was clicked, and where on it
* the **URL**, browser, OS and viewport
* the **environment** it came from, if you tag one (`staging`, `preview-142`)
* an optional **session replay** with console errors and failed requests

## How it fits together

1. You add one script tag to your app. [Quickstart →](/docs/quickstart)
2. Reviewers open the widget on the live page and pin comments.
3. Reports land in your inbox in real time. You triage, fix, and resolve.
4. The reporter sees the fix arrive on their pin, and approves it.

Only the reporter approves. Resolved means "we think it's fixed"; approved means
"the person who found it agrees".

## Plans

Reviewers are free and unlimited on every plan — you never pay for the people
giving you feedback.

| Plan   | Price    | Projects  |
| ------ | -------- | --------- |
| Free   | $0       | 1         |
| Team   | $29 / mo | 5         |
| Agency | $79 / mo | Unlimited |

Issue tracker integrations and MCP agents start on Team.